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Frequently Asked Questions
Home > Inside the FVRD > Departments > Finance > Frequently Asked Questions

How do I pay my utility bill (sewer, water or garbage)?

Utility payments may be made in a variety of ways:

  • by mail
  • by telephone banking
  • by internet banking
  • in person - by cheque, cash, visa, debit card or mastercard
  • drop off cheque after hours via door slot at District Office

What if ownership changes and the property has a water meter?

The Fraser Valley Regional District does not read meters when property changes hand. The law firm or notary for conveying the sale must contact the Regional District's finance department for an estimate amount owing and make an adjustment accordingly.

What if I have a water leak?

Property owners are responsible for the maintenance of their water lines and for any excess water usage. You may wish to contact our Environment Services Department at 604-702-5000 or the emergency number at 604-702-5014 or our toll free number at
1-877-799-6868

How do I change my address:

Contact the Fraser Valley Regional District finance department at 604-702-5000 or toll free at 1-877-799-6868. You should also contact BC Assessment authority on your change of address. Please check their website at www.bcassessment.ca for a change
of address form.

How do I pay my rural property taxes?

Rural property taxes are the responsibility of the Province of BC. The Regional District does not process property tax payments. You may wish to contact your local Government Agents Office in Chilliwack. For further information on the local Government Agents Office please contact 604-795-8415.

I did not receive a rural property tax notice. What should I do?

Please contact the Surveyof Taxes at 1-250-387-0555 or your local Government Agents Office at 604-795-8415. It is the property owners responsibility to ensure that we have your correct mailing address.

Why do I pay taxes for services I do not use?

 When local services are established and are to be funded through property taxation, the boundaries of the service area are determined by the availability of the service to a property. For example, if a fire protection service is created and your property is within an area where a timely response to an emergency is likely, you are required to support that service.